Alex KleininUX CollectiveThe agentic era of UXThe future of digital experience is here — but it’s being minced into microscopic use cases.8 min read·May 8, 2024--7--7
Alex KleininUX CollectivePrompts should be designed — not engineeredRallying design’s relevance in the AI era6 min read·Apr 3, 2024--13--13
Alex KleininUX CollectiveThis is the moment to reinvent your productFrom Software as a Service (SaaS) to Partner as a Product (PaaP)8 min read·Mar 19, 2024--3--3
Alex KleininUX CollectiveThe 3 capabilities designers need to build for the AI eraThe reverse reckoning of UX design.7 min read·Feb 27, 2024--12--12
Alex KleininUX CollectiveCustomer Experience 3.0 is hereDigital transformation removed the human partnership layer from every product/service. Now we will add it back in — synthetically.7 min read·Feb 14, 2024--4--4
Alex KleininUX CollectiveAI analysis, brainless designWe need to build a habit of questioning AI.7 min read·Jun 2, 2023--7--7
Alex KleininUX Collective5 use cases for human-centered AIWith ChatGPT, we can provide our users with a built-in team of five9 min read·May 10, 2023--1--1
Alex KleininUX CollectiveDesigning for “delight” is deadThe ultimate goal of product design has to be well-being — not delight.10 min read·Mar 29, 2023--19--19
Alex KleininUX CollectiveHumanize your product with the Periodic Table of Human ElementsAn MIT-developed framework for creating products that improve well-being.10 min read·Apr 14, 2023----
Alex KleinDon’t hire an innovation taxidermistHow to avoid spending $1M with McKinsey for unimplementable ideas4 min read·Oct 28, 2021----